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Step 1. Installing Application (if already installed, skip to step 4)
From the smart device, download the Withings Health Mate App (if not already installed)
Step 2.
Once the app has been downloaded, click Sign Up.
Step 3.
Select a Product.
Step 4.
Select a device - Scales
Step 5.
Select Body+
Step 6.
Pair your scale to your phone.
Step 7.
Click Install.
Step 8.
Located on the back of the scale, press the button for 3 seconds.
Step 9.
when the scale displays "Start app", click the "next" button on your phone app to start the sync process.
Step 10.
If you received the options listed, on your scale, you have pressed the button for too long. Please go back a step to try again.
Step 11.
Pair your device using Wifi (preferred) or Bluetooth.
Step 12.
Enter criteria's to create your WiThings account.
Step 13.
Setup your personal weight goals.
step 14.
Your Body+ Weight Scale is now setup. Step on the scale to start your next measurment readings.
step 15.
step 16.
Once logged into Health History, click the My Account drop-down menu and select Data Sharing.
step 18.
Turn on Emergency and Treatment Data Sharing to share your Health History Form and Remote Patient Monitoring results with your healthcare team.
step 19.
Click the Devices tab. Then, click the Connect button next to the Withings logo.
step 20.
You will be redirected to login to your WiThings account where you will then be be asked to allow Health History (formerly known as Get Your Health Record) to access to your measurement data. Click allow this application.
My Journal
Your WiThings measurements will display in the My Journal section. If your data sharing is turned on, it will also display for your healthcare team to review.
Body+ Weight Scale Factory reset
On iOS & Android:
1. Go to Settings for device
2. Select Disassociate this Product then Remove from my account
Device Factory Reset:
1. Hold button on the back of the scale for 8 seconds then release
2. Click button till you select Reset
3. Device will reset. You may get message go.withings.com
4. Apply weight to scale – do not set weight. Scale will then turn off
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