Multi-factor Authentication (MFA)
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. It is a core component of a strong identity and access management (IAM) policy.
Based upon the users contact information. They will receive options to receive an MFA code via email, text or call.
Multi-factor Authentication Code
The user will then enter the MFA code that was received, then click login.
If the user would like to bypass the MFA code for the following 12 hours on their device, they may check the box "Don't challenge me on this device for 12 hours".
Update Contact Information
User contact information can be contacted under Admin -> My Account Profile or, via My Team (Security Official use only).
Under Admin - My Account Profile -. Edit Profile to update phone and email. Note that phone number must include the area code.