Multi-factor Authentication (MFA) 

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. It is a core component of a strong identity and access management (IAM) policy. 

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01

Once a user has entered their username and password, then clicks Login, then an MFA pop-up window will display. 
 

* Note that MFA is applied to PHM Login tab 

02

Once a user has entered their username and password, then clicks Login, then an MFA pop-up window will display. 

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03

Multi-factor Authentication 

Based upon the users contact information. They will receive options to receive an MFA code via email, text or call. 

04

Multi-factor Authentication Code

The user will then enter the MFA code that was received, then click login. 

If the user would like to bypass the MFA code for the following 12 hours on their device, they may check the box "Don't challenge me on this device for 12 hours". 

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05

Update Contact Information 

User contact information can be contacted under Admin -> My Account Profile or, via My Team (Security Official use only). 

06

Edit Profile

Under Admin - My Account Profile -. Edit Profile to update phone and email. Note that phone number must include the area code. 

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